Privacy policy

We respect and value the privacy of every person using novol.com (hereinafter referred to as “the Website”), and we collect and use personal data only in the manner described here, in accordance with our obligations and your rights under the law, particularly Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as “GDPR”).

 

The Website administrator is NOVOL Spółka z ograniczoną odpowiedzialnością, based in Komorniki, ul. Żabikowska 7/9, 62-052 Komorniki, registered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division under KRS number 0000011198, NIP: 7830001311, REGON: 004864559 (hereinafter referred to as “the Administrator”).

 

What personal data do we collect?

In connection with using the Website, we may collect personal data, in particular:

• Personal data necessary for correspondence in response to your inquiry, i.e., data required by the contact form and data contained in the message.
• Data automatically collected for statistical purposes via cookies.
• Personal data necessary for correspondence via chat, i.e., data sent by you through the chat.
• Data necessary for marketing communication, i.e., email address.
• How and for what purposes do we use collected personal data?

According to the GDPR, the use of personal data must always have a legal basis. We use Users’ personal data only to the extent necessary to achieve the purpose of processing. Personal data may be used for the following purposes:

In the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), which includes:

• Corresponding in response to your inquiry sent via the contact form;
• Ensuring the stability and security of the Website;
• Conducting conversations via chat;
• Conducting marketing activities;
• Asserting and defending against potential claims.
• To fulfill legal and regulatory obligations applicable to the Administrator (Article 6(1)(c) of the GDPR).

 

What rights do Website Users have?

Users have the right to:

Request access to their personal data and obtain information about it;
Update, correct, or delete their personal data;
Restrict processing;
Object (for justified reasons) to the processing of personal data;
Data portability, to the extent limited by legal regulations, including Articles 12-22 of the GDPR.
Every individual has the right to lodge a complaint with the relevant supervisory authority, which in Poland is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw), if they believe that their personal data is being processed unlawfully. To exercise your rights, please contact us at: ochrona.danych@novol.com

Traditional mail:
NOVOL Spółka z ograniczoną odpowiedzialnością, ul. Żabikowska 7/9, 62-052 Komorniki, Poland

 

How long do we store personal data?

Personal data is stored in a form that allows identification for no longer than necessary to achieve the purposes for which it was collected. In particular:

a.      Data provided when using the contact section of our Website (CONTACT tab) is stored for the period necessary to respond, and then for the statute of limitations for claims.

b.      Data provided for the purpose of sending marketing content requested by the User is stored for the duration of the service or until the marketing consent is withdrawn.

c.      Personal data processed to establish, assert, and defend claims is stored for the statute of limitations for individual claims.

d.      Data automatically collected for statistical purposes while using the Application is stored for the validity period of individual cookies.

 

How do we protect personal data?
We have implemented appropriate and reasonable technical and organizational security measures to store collected personal data and maintain its confidentiality and to protect it from unauthorized or unlawful disclosure or access, accidental loss, destruction, alteration, or damage, considering technological advancements and implementation costs.

 

To whom do we disclose personal data?
Personal data will be available only to a limited list of recipients on a limited-access basis or when required by law, including but not limited to: Providers and service providers acting as subcontractors of the Administrator, particularly entities responsible for managing the Website, who may have access to Users’ personal data to the extent necessary.

 

Transfer of data to third countries
Some data recipients may be located outside the European Economic Area in countries that do not provide an adequate level of protection (“Third Country”). In each case, such a transfer is carried out only using appropriate safeguards related to such data processing, including, among others, the use of Standard Contractual Clauses approved by the European Commission or other measures in accordance with Chapter V of the GDPR.

 

Automated decision-making
Your personal data will not be used to make decisions based solely on automated processing, including profiling, that has legal effects or similarly significant impacts on you.

 

Cookies
Cookies are small data packets, usually in text form, stored on the User’s end device (e.g., laptop, phone). Their purpose is to allow the use of websites efficiently, effectively, and comfortably.

Cookies do not cause configuration changes on end devices or the software on those devices. The purpose of cookies is to identify the computer and browser used to browse, for example, our website.

According to legal requirements, we may store cookies on your device if it is necessary for the functioning of this website. For all other types of cookies, we need your consent.

We inform you that this website uses various types of cookies. Some cookies are placed by third-party services that appear on our pages. You have the right to withdraw your consent at any time. This can be done, for example, by changing the settings in the Details section.

 

Cookie settings and management
The settings of commonly used internet browsers allow for the storage of all types of cookies. However, you can manage cookie settings through:

a.      Tools provided by internet browser operators (details available by clicking on the links below):

• Microsoft Edge,
• Mozilla Firefox,
• Google Chrome,
• Opera,
• Safari.

b.       The cookie management panel displayed when loading the website’s homepage – selecting the “I Agree” option causes the Website to store and use all cookies saved on your end device; in the panel, you can also consent to storing only selected types of cookies.

You have the right to withdraw your consent to the Website’s use of cookies at any time.

This can be done using, for example, the “Change your consent” button available in the cookie Declaration.

Before clicking on the Declaration link, disable Ad Block if you have it installed; otherwise, you will not be able to see the full list of cookies to accept.

Remember, however, that deactivating the use of cookies, enabling warnings about their use, or not accepting settings may result in difficulties using certain functionalities of our services.

 

Google Analytics
The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses “cookies,” which are text files placed on the user’s computer to help the website analyze how users use the site. The information generated by the cookie about the user’s use of the website (including their IP address) will be transmitted to and stored by Google on servers in many countries worldwide.

More information on Google’s privacy policy can be found at https://policies.google.com/technologies/partner-sites.

By using the Website, the User consents to the processing of their data by Google in the manner and for the purposes set out above.

If you want to disable the transmission of information to this service, you can use a free browser add-on that blocks Google Analytics.

 

Other technologies and solutions
Google Consent Mode v.2 Advanced

We use Google Consent Mode in version 2 Advanced in our services, which allows us, depending on the user’s consent for data processing:

a.      Consent granted: collecting complete information about the user’s activity, including cookies associated with them, as a result of which we receive identifying data of the user and concerning them;

b.      Lack of consent: collecting and analyzing only anonymous information regarding the activities of website users (site data, time, type, outcome of actions, and data concerning the user’s location, without identifying data), as a result of which we receive model, analytical data; and transferring collected data to the tools used on our websites (e.g., Google Analytics).

The purpose of processing model data, unrelated to specific users, is to evaluate the quality and efficiency of the functioning and development of our services. More about Consent Mode v.2 can be found on Google’s website: support.google.com